Operational excellence is a strategic business approach focusing on delivering
products or services to customers at competitive prices with minimal
inconvenience. It also helps organizations reduce their overhead cost, increase
efficiency, and stay at the top of the competition. Additionally, it also
concentrates on keeping the employees motivated and empowered.
Businesses thrive because of the customers. Therefore, business operations must
reflect the value customers hold in an organization.
Moreover, every strategic business decision should focus on creating customer
value.
Multiple Projects on 5S , KAIZEN , Lean ( VSM ), TEOA , PIM are identified as the
Organisational wide programme.
Improvements at a defined frequency are reviewed by the Management.
4 Focus areas are identified by CII Guardian. Safety, Quality, Delivery and Cost. It drive the Organization to attain the following Business Goals